The Next BSS Digital
Customer Engagement
Platform by PiA
What is DNext?
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DNext is a Cloud-Native Digital Platform enabling rapid productization and delivering a digital customer experience.
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DNext has following components: Catalog Driven Order Management, Identity & Access Management, Partner Backoffice Management, Centralized Product Catalog, OmniChannel Layer, Rule Engine, UFE E-Shop, Contact Center, API Manager & ESB
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Based fully on open source technologies
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Fully TMForum OpenAPI compliant
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Everything is a Microservice & Everything is a Container
Cloud Native Digital Platform
DNext: State-of-the-art
Customer Engagement
Platform (first in its class)
DNext Pillars:
1) Flexibility
2) Speed
3) Cost Efficiency
No Backend application licences required
Minimized integration effort and availability of knowledge
Standardised availability of expertise
Easy operation
Ability to run applications anywhere public/private cloud
Device/Browser independent
Rapid Development Approach with optimization of process from idea to production
Higher flexibility and use
Value
Scalable, Proven, Cost Efficent Open Source Backend System
Deliver Digital Customer Experience
DNext is the next generation platform Using Open-Source technologies on top of microservice architecture. The platform consists of 9 loosely coupled layers.
Benefits
Based on open-source technologies
Compliant with TMFroum standards
Compliant with BPMN2.0 business process modeling
State-of-the-art Catalog Driven Order Management
Single master centralized product catalog
System works on Openshift Cloud Platform
All UI Layers are fully responsive
CI/CD pipeline and design
Micro service based architecture
Fully Digital Journey
Product Catalog
Digital Partner & Back Office Management
Digital OmniChannel Layer
Digital Digital Catalog Driven Order Management
Digital Customer Management
Digital E-Shop (Market Place)
Digital Roadmap
